Last updated: October 9, 2026
Pearl Admin (the “App”) is a school administration application within the Pearl IMS platform. This Privacy Policy explains the categories of information that may be processed through the App, why that information is used, and the choices available to users. “We” and “our” refer to the Pearl IMS service provider operating the App. Schools and educational institutions using Pearl IMS may independently determine which records are collected and maintained in their accounts.
1. Information We Process
Depending on the features enabled by your institution and your permissions, the App may process:
- Account and identity details: name, username, email address, phone number, institution, role, and authentication information.
- School records: student and guardian information, enrollment details, attendance, academic progress, examination results, homework, and institutional reports.
- Administrative and financial records: fees, invoices, receipts, payments, expenses, balances, and related operational information.
- Technical information: device details, app diagnostics, login and security events, and identifiers needed to operate app notifications or maintain service reliability.
- Files and content: documents, images, or other records that authorized users upload or access through enabled features.
2. How Information Is Used
Information is used to authenticate authorized users; display and manage school operations; generate reports and summaries; provide notifications; troubleshoot errors; maintain security; support institutions; and meet applicable legal obligations. Data is not made available to unrelated schools through normal account access.
3. Information About Children
School records may include information relating to children. Pearl Admin is designed for authorized institutional personnel rather than direct use by children. Institutions are responsible for providing required notices and obtaining any permissions necessary for their collection and use of student information. We process that information to provide the school management services requested by the institution.
4. Service Providers and Disclosures
We may use infrastructure, hosting, authentication, messaging, and notification service providers to deliver the App. For example, enabled Firebase services may process technical identifiers and messaging-related data. Information may also be disclosed when required by law, to protect the security of users and the platform, or as authorized by the relevant institution. We do not describe school records as publicly available or intentionally disclose them to advertisers through this App.
5. Data Storage and Security
We use reasonable technical and organizational safeguards designed to protect data against unauthorized access, alteration, and disclosure. Access should be controlled by authentication and role-based permissions. No internet service or storage system can be guaranteed completely secure. Authorized users should protect account credentials, keep devices secure, and report suspected account misuse to their institution.
6. Retention and Deletion
Information is retained for as long as needed to operate the service, satisfy an institution's record-keeping needs, resolve disputes, or comply with applicable legal requirements. Retention periods may differ by data type and institution. To request access, correction, export, or deletion of institution-managed records, contact your school administrator first. You may also contact us using the details below; requests are handled subject to institutional instructions and legal obligations.
7. Permissions and Notifications
The App may request device permissions only where needed for enabled features, such as notifications or selecting and uploading files. You can manage applicable permissions in your device settings. Disabling some permissions may limit corresponding features.
8. Third-Party Links
The App may provide links to external sites or services. Their privacy practices are governed by their own policies, and we recommend reviewing them separately.
9. International Processing
Service providers or hosting infrastructure may process information in locations different from a user's country. Where applicable, we seek to handle such processing in accordance with relevant contractual obligations and privacy requirements.
10. Changes to This Policy
We may revise this Privacy Policy as features or practices change. An updated version will be published with a revised “Last updated” date. Material changes may also be communicated through the App or other appropriate channels.
11. Contact Us
For privacy questions or requests relating to Pearl Admin, contact:
Pearl Technologies / Pearl IMS
Email: info@pearltechnologies.com.pk
Phone: +92 331 9022927
Website: www.pearltechnologies.com.pk